I like this place its very very clean the lady that works there is very nice
Tonight I was forced to leave with my half-dried & unfolded laundry after being told by the store employee, "we don't want your kind here anyway."
I left my apartment at 6:35p & first got $20 out of my bank's ATM. I arrived around 6:45p, brought my laundry - 4 baskets (bedding, whites, towels, clothing), laundry supplies, and a notepad, which I used to determine whether or not I had enough $ to do all of my loads. I always use more dryers than washers so I didn't want to wash anything that I couldn't pay to dry. After doing the math, loading 4 washers, paying the fee, and starting the washers, I sat down to check my e-mail. The time was 6:57pm. I was pleased with myself because I pride myself in not breaking rules or causing trouble.
I have a routine. I always park & enter on the far-end side of the establishment. The sign outside of the door says, "last wash at 7p." I have always thought, no matter the time given - I believe it has changed from time to time - that the time meant that my wash needed to be started by the time stated.
I moved temporarily to Brighton in 2011 to be next to family while I finished raising my kids & went to law school.
As a registered nurse working the night shift, my time is valuable. Renting in Brighton has meant that I have used the laundromat for 6 years. I have often opted for this laundromat over the small & expensive ones offered where I live.
"Besides, my ride home will not wait."
I quickly wrote a complaint, left it & my business card, and vacated by 8p. Had I been given the time to finish, I probably would have been done by 8:30p - 30 minutes to wash, 45 minutes dry, 15 minutes to fold & load. This is a reasonable time to expect someone starting their wash at 7p to be finished.
Don’t bother walking through the doors of this dump. Use to be a decent place but not any longer. All the small single loaders are “Out of Order”, and there’s no price compensation on the double loaders. In addition, there’s no hot water, and when I asked the attendant a question about the lack of operating machines - nothing but attitude!
My youngest just left home. I'm studying for the bar exam.
I was told I am not the kind of person that the establishment wants to do business with.
I will NOT be doing business again with this establishment.
"The sign says we close at 8p. It's at the other door."
At 7:40p, I was informed that the laundromat closed at 8p. My response was to ask, "even if my laundry is not done? I had my wash started by 7p."
Always polite owners.
I'm 44 & unfortunately have been a single parent trying to better myself on a tight budget for a long time. I have used laundromats most of my adult life.
"What do you think I'm suppose to do? Wait here all night? Besides, I watched you. You didn't start your wash before 7p," said the employee.
And then I had to spend more $ and time to finish my laundry elsewhere.
Ok
"Doesn't the 8p time mean that no one else can drop off laundry for drying cleaning services? I would not have started my wash at 7p if I thought I couldn't finish it." I said.
During the process of separating out what couldn't be dried (intimates, bathroom rugs, sweaters) & taking everything else to the dryers (some laundry was already in the dryer at this point), I noticed that the time was 7:25pm. I needed to get done ASAP because of work that I still needed to do at home. I still picked up dryer sheets from the floor that didn't belong to me to help out by throwing them way, like I always do. I used 5 dryers.
Everything always works, Good big washers and dryers for blankets or bulk washing.
Tubs Tumblers Coin Laundry is a US Laundry based in Brighton, Michigan. Tubs Tumblers Coin Laundry is located at 701 W Grand River Ave, Brighton, MI 48116, USA.
Please contact with Tubs Tumblers Coin Laundry using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tubs Tumblers Coin Laundry opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.