Very good and nice staff. Unfortunately almost everything is over priced but it is convenient
Nice crew that helps you find anything you need, I've have a car key cut by them, picked up household cleaners, and even heavy duty lawn spray when I try to get rid of summer bugs. This place is pretty well organized too. The floors feel a little grimy/dusty at times tho. But, if you think you need to go to Home Depot down the road for something, I suggest stopping in here to see if they can help you first.
Stopped in this store a week ago as it is very close to my home and I needed to replace a garbage can that the wind blew away after garbage pickup, looked as I might could not find that silly old plastic garbage can in any any of my neighbor's yards. So I drive to the store, I needed the assistance of a worker as I tried several lids and non fit the can. He called over the female manager and asked her where they might be. She tried all the ones that I just went thru and no they did not fit, I told her I just tried 10 and they don't fit. She left a min or so and came back from the back storage room with a lid that worked. I asked her in a sorta joking way because all the cans had stagnant water in them, surely they were from last year being left outside, could they give me a courteous 10 % off as more stores would have done. She said outright no! Yes I know I am putting garbage into this can when I return home but when you purchase something new should it not be so? I didn't want to drive elsewhere so I bought it, did leave a sour taste in my mouth. No pun indented , as the foul water I dumped into another already reeking can, I walked down the isle with my purchase to the register. Was I in the wrong for thinking I should have got a buck off? Just saying. Julie Ennett Brighton.
The customer service here was excellent. I wish I could have spent more time here, but needed to be elsewhere. I will definitely be returning to "browse" for other bargains. I also want to mention this store was well organized and spotless.....great shopping experience!!
Rude! And over priced
Excellent, well-stocked store with something for everyone. I was shopping for a 100' outdoor power cord with 12 gauge wire to run a 15 amp electric snow blower. They had several in stock and at the lowest price of the many other stores I checked.
Great Lakes Ace Hardware is a US Hardware Store based in Brighton, Michigan. Great Lakes Ace Hardware is located at 9868 E Grand River Ave, Brighton, MI 48116, USA.
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